Shipping policy

Last updated: October 7, 2026

Thank you for shopping with Blossom Creek! We make our elderberry syrup in small batches and do our best to get every order on its way quickly and safely.

Shipping Rates

We offer $5 flat-rate shipping on orders under $45 and FREE SHIPPING on orders over $45 within the United States.

Shipping rates and available options are shown at checkout.

When Will My Order Ship?

Orders are typically processed and shipped within 1–2 business days.

Orders are not shipped on weekends or holidays. During especially busy times, festivals, or holidays, processing may take a little longer.

Once your order ships, you'll receive a shipping confirmation email with tracking information. Please allow a little time for the carrier's tracking information to update after your shipping label is created.

Shipping Our Elderberry Syrup

We ship our elderberry syrup frozen to help keep it cold during transit. Depending on the distance traveled, weather, and time in transit, your syrup may not still be frozen or cold when it arrives.

If your syrup arrives warm, simply refrigerate it as soon as possible. If you have any concerns about your order, please contact us.

Can I Freeze My Elderberry Syrup?

Yes! Blossom Creek Elderberry Syrup can be frozen to extend its shelf life, including after your order arrives.

Because our syrup is packaged in glass bottles, we recommend freezing bottles upright rather than on their side. Thaw in the refrigerator before using.

Where Do We Ship?

We currently ship within the United States. At this time, we do not ship internationally or to P.O. boxes or APO/FPO/DPO addresses.

Damaged or Missing Orders

If your order arrives damaged or there is another problem with your shipment, please contact us as soon as possible.

If possible, keep the original packaging and take photos of the package and damaged product. We'll work with you to resolve the issue.

Delivery Delays

Once a package leaves our hands, carrier and weather delays can occasionally occur. If your shipment appears to be significantly delayed or you have concerns about your order, please contact us and we'll be happy to help.