Refund policy

Last updated: October 7, 2026

Return Policy

Because Blossom Creek Elderberry Syrup is a perishable food product, we are unable to accept returns.

However, we want you to be happy with your order. If there is a problem with your order or product, please contact us within 5 days of delivery, and we'll work with you to make it right.

To help us resolve the issue, we may ask for your order number, photos of the product or packaging, and the batch date printed on the bottle.

Please do not ship products back to Blossom Creek unless we specifically ask you to do so.

Damaged, Incorrect, or Missing Items

Please inspect your order when it arrives. If an item is damaged, missing, incorrect, or there is another issue with your order, contact us as soon as possible at info@bcsyrup.com.

If possible, please include photos of any damaged product and packaging. We'll review the issue and work with you to make it right.

Refunds

When a refund is appropriate, we'll let you know once it has been processed. Approved refunds will be issued to your original payment method.

Please keep in mind that your bank or credit card company may take additional time to process and post the refund to your account.

Questions?

If you have any questions or concerns about an order, please contact us at info@bcsyrup.com. We're always happy to help.